Who We Are
Our website address is: https://www.autocam-medical.com
The email address to contact us for questions or concerns is info@autocam-medical.com
The phone number is (616) 541-8080.
Send correspondence to Autocam Medical:
Kentwood Operations (Global HQ)
3607 Broadmoor Avenue SE
Kentwood, MI 49512, U.S.
This policy only applies to our site. “We” or “us” or “Autocam Medical” refer to Autocam Medical.
Changing Privacy Policy Terms
We reserve the right to change our privacy policy terms at any time. If the privacy policy changes, we will post a notification on this website.
What Data We Collect and Why We Collect It
Definition of Data
The term “data” can refer to several different types of information on this website.
Project CAD Data
We never share our clients’ confidential, project CAD data. It is handled securely and by a limited number of trained staff. We store all Project CAD data in a safe area with back-up redundancy. We abide by all confidentiality and non-disclosure agreements/requirements between us and our clients.
Project Specification Data
The project specifications (non-CAD data) are used to process your orders from Autocam Medical. It is seen by the appropriate staff during the normal business of processing an order. It may include company name, company address, billing information, credit card information, order totals, and quality control data. Autocam Medical may share our project-specific data with our business partners with the intent of fulfilling the requirements of your order. We retain project data only as long as it is useful or necessary.
Medical Data
We work in the medical field and some projects may include confidential medical information. We never share confidential medical data and follow all federal and state guidelines pertaining to the handling and storage of that data.
Personal Data
This is the demographic data needed for normal website functions. It includes but is not limited to name, address, phone, email address, previous employment information, social media URLs, IP address, post comments, and images. See additional data types in the following sections. Unless otherwise noted, the term “data” or “information” in our privacy policy refers to “personal demographic data”. Project CAD data, Project Specific data, and medical data are outside of the scope of this privacy policy.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
We have three types of contact forms on the website.
- Basic information forms
- Employment application forms
- Project submission forms
While using this website, you may complete any or all forms. The form may require you to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
At your option, you may also provide demographic information (such as gender or age) about yourself, project requirement information, cover letter information, previous employment information, etc. The type of information you provide is your sole determination and is not required.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social Sharing and Site Links
This website contains links to other sites. This website also allows you to share content to social media platforms. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Analytics
We use Google Analytics to measure traffic and understand how users interact with our site. We may use other tools to measure the efficacy of our marketing campaigns. The Google Analytics terms specify that no personally identifiable information may be collected through Google Analytics (see Section 7 of the Google Analytics Terms of Service).
Who We Share Your Data With
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to answer your question.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
In certain situations, Autocam Medical may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
We use WordPress to collect submitted documents. The only personally identifiable information kept on WordPress is the information you have elected to share with us as part of the project. Please be aware that we are not responsible for the content or privacy practices of WordPress. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We will never sell your Personal Information to any third party.
Your Contact Information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
What Data Breach Procedures We Have In Place
If we determine there was a breach of private information, Autocam Medical management will work with the affected office or department to contain the breach. We will assess the extent and impact of the event.
After containing the breach, we will determine whether specific legal protections relate to the breached information and identify the relevant reporting obligations.
We will draft a standard notification letter to individuals affected by the breach and send letters per applicable legal requirements.
In addition to legally required notifications, we will determine whether other actions are required to remedy the effects of the breach (e.g., identify theft protection, notification to third parties, etc.)
We will draft an internal Breach Report and may use the report to fulfill legal reporting obligations to appropriate federal agencies. Additionally, we shall maintain records for purposes of compliance with privacy-related laws.
What Third Parties We Receive Data From
We may receive data from various third parties during the course of our work. We retain third-party data only as long as it is useful or necessary.
What Automated Decision Making and/or Profiling We Do With User Data
We work with automated marketing companies such as HubSpot and SurveyMonkey to send out electronic communications and carry out surveys on our behalf to customers who subscribe to receive them. Information held is on a secure server. You can review their privacy policies for information on how they manage user data.
HubSpot Privacy Policy
SurveyMonkey Privacy Policy
Industry Regulatory Disclosure Requirements
Certified ISO 13485 and FDA Registered and we follow any additional privacy policy standards required of us by these certifications.
